| Frequently Asked Questions | |
About PB FAQs |
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| What is PlanetBids? |
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| Who can use PlanetBids? | |
| Who is a Buyer? | |
| Who is a Supplier? | |
| Am I a Buyer or a Supplier when I register? | |
| How do Buyers/Suppliers benefit from using PlanetBids? | |
| How do Buyers and Suppliers complete their transactions? | |
| Is there a fee to register to use PlanetBids for the Buyers and Suppliers? | |
| How are Suppliers charged for their service? | |
| Why are Suppliers charged a fee to submit a bid? | |
| How does a Supplier pay for Bid fees? | |
| Is there a commission fee if the Buyer closes a transaction with a Supplier? | |
| How much is the commission fee? | |
| Are there any other fees? | |
| Is there a refund policy for sellers? | |
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| What is PlanetBids? |
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| PlanetBids is the marketplace
for Buyers and Suppliers that serve the construction industry at all levels, from small
and medium size businesses to large government and corporate Buyers. This is
accomplished by providing companies with the ability to submit bid requests and have
suppliers search and bid for these requests over the Internet.
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| Who can use PlanetBids? | |
| Anyone in the construction
industry can use PlanetBids, which include Project Owners, Contractors, Sub-Contractors,
Engineers, Architects, Suppliers, Government Agencies.
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| Who is a Buyer? | |
| A Buyer is anyone who needs a
service or supplies. A Buyer is a Project Owner, Contractor, Sub-Contractor, etc...
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| Who is a Supplier? | |
| A Supplier is anyone or any
business who can provide the Buyer with the services or supplies requested.
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| Am I a Buyer or a Supplier when I register? | |
| When you register, you register
as a Buyer and Supplier. PlanetBids provides all registered members with tools to
act as Buyers and as Suppliers. You can be a Buyer for your own projects or needs,
and a Supplier for projects which need your expertise or services.
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| How do Buyers/Suppliers benefit from using PlanetBids? | |
| Buyers and Suppliers benefit
from using PlanetBids.com because it is a marketplace for both who serve in the
construction industry. PlanetBids is a network channel between Buyers and Suppliers,
where the purchasing process is simplified and efficient.
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| How do Buyers and Suppliers complete their transactions? | |
| The transaction is complete when
the Buyer chooses and contacts the Supplier by phone or email.
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| Is there a fee to register to use PlanetBids for the Buyers and Suppliers? | |
| There is no fee to register with
PlanetBids. Buyers can submit their bid requests at no cost. Suppliers are
charged a small fee when they Submit a Bid.
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| How are Suppliers charged for their service? | |
| After a Bid is submitted by the
Supplier a minute charge is applied. A commission fee is applied to the Supplier
that the Buyer chooses.
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| Why are Suppliers charged a fee to submit a bid? | |
| The fee is to make sure the
Supplier has inputted actual information and an actual bid. PlanetBids is also
providing a service to bring together the Buyers and Suppliers of this industry. It
promotes your business to Buyers nationwide.
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| What happens after a Supplier submits a Bid? | |
| After
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| How does a Supplier pay for Bid fees? | |
| During the registration process,
you are asked to put in your credit card information. At the end of the month, your
credit card will be charged for the total number of bids placed for that month.
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| How much will a Supplier be charged to place a Bid? | |
| A Supplier will be charged a
small fee per each Bid they submit.
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| Is there a commission fee if the Buyer and Supplier complete a transaction? | |
| Yes, there is a commission fee
if the Buyer closes a transaction with a Supplier. That fee is charged depending on
the amount of the transaction. Click here to view the commission fee table.
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| When is the commission fee charged? | |
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| How much is the commission fee? | |
| The commission fee is charged
depending on the amount of the transaction. Click here to view the commission fee
table. PlanetBids' service is to help the Suppliers find new and valuable customers.
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| Are there any other fees? | |
| There are no other fees besides
the ones listed above.
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| Is there a refund policy for sellers? | |
| There are no refunds offered at PlanetBids for the submitted bids and the commission fees. | |